Detail-oriented virtual assistant with almost 10 years of experience in CRM management, transaction coordination, and system optimization. Proven track record in streamlining operations and delivering innovative solutions, enabling clients to focus on strategic goals.
TESTIMONIAL FROM PREVIOUS EMPLOYER:
“Dennis is the most reliable and technically skilled virtual assistant I have ever worked with in the last 6 years or so I have been working with VAs. Dennis performed very well over our 3+ year relationship with a myriad of tasks and projects, from being a transaction coordinator for anywhere from 25-50 transactions a year, to database management in the CRM, sending out client communications for special events, e-newsletters, getting lists to the printer for marketing campaigns, and so much more. I have only made this shift due to a changing business plan for myself, and know that Dennis will be a valuable asset for any organization that hires him! He is also extremely pleasant on a day to day basis – positive attitude, can-do, and willing to work together to find solutions to any situation that presents itself – probably one of the best parts of working with him.”
Linda Alter, Realtor, Team Leader
Realty Group LLC, Alter Home Team
MN USA
(was: Realty Group LLC - Alter Home Team)
Key Achievement: Coordinated 25 to 50 annual transactions as a transaction coordinator, ensuring seamless operations through expertise in CRM database management, client communication, marketing campaigns, and special projects. Leveraged platforms such as ColeRealty, Mojo, GoHighLevel, and Asana for lead generation and project management; Follow Up Boss for CRM management; Matrix for MLS operations; and Dotloop and Skyslope for document handling, demonstrating technical proficiency and a solution-focused approach throughout a 3+ year collaboration.
(was: Keller Williams Advantage - LOL Team)
Remotely handled listing management for the whole team of 5 to 15 agents (with just a single day of instructions) helping with tasks such as listing entry to weekly statistics and monthly market analysis for price reduction, on top of any assigned special projects. My efforts contributed to roughly 150 transaction in a year.
- Assists in lead generation with platforms like Vulcan 7, colerealty, mojo & CINC.
- Assists in email drip campaigns with platforms like Vyral and Infustionsoft
- Assists in CRM management for platforms like Top Producer, eEdge
- Assists in MLS management for platforms like Rapattoni, Matrix and Flex
- Assists in Document Management using platforms like Dotloop & Skyslope
The primary tasks for this client includes translating the practical teachings of the proprietor into an electronic technical manual. Completed tasks for this project includes:
- Document the current workflow and procedures into a cost-effective, easy to update company manual that can be shared with employees.
- Analyze and document the flow of leads and diagnose areas of improvements to propose a practical course of action that will increase efficiency and allow monitoring of performance.
- Analyze and document the current list of email addresses used by the company then propose and setup of an email forwarding and archiving system to ensure that every email is searchable in one place to save precious company resources.
- Analyze (reverse engineer) and document the last modification to the company CRM system implemented by a 3rd party freelancer to enable future improvements and ascertain that everything is aligned with proprietor's vision.
Key achievement: In addition to tasks stated above, I assisted in the transition of the team to its own Remax franchise resulting in minimal downtime to operations. I also became the subject matter expert of the team by studying the user’s manual when the local board transitioned from Rapattoni to Core Logic Matrix MLS system.
My short attempt at running a Real Estate practice in the Philippines. Services included project selling, brokerage and real estate documentation assistance.
Designed, implemented and tested a web-based medical report tool for a radiology software that was later patented and credits me as one of the inventors. Patent Link: https://patents.justia.com/inventor/dennis-mejia
- setup of new equipment
- research of new relevant technologies
- facilitate IT aspect of the business process
Teach courses: Operating Systems, Introduction to Programming, Object Oriented Programming, Software Engineering, and Data Communications
Research new technologies, design, code and test software based on customer specifications. Extra responsibilities taken includes training of new employees, and inventory (and repair if possible) of company equipment.
Remotely receive VB forms that needed additional coding or modification. Basic job is to research, code, test, debug and email output back to project leader.
Supported the Administrative Staff but also introduced improvements such as a reusable macro-powered excel sheet for payroll and also maintained the computers despite those tasks not being part of his original job description.
Supported the industrial engineer in maintaining the process particularly those involved in the assembly and testing of Thinkpad (laptop) motherboards for client, IBM.
- Merit Award for being and Outstanding Student (College Scholar)
- Proposed thesis project: an e-learning course on Clinical Information Extraction
- Academic Award (Dean’s List)
- Class President
- Junior Council Vice President
- Best Thesis Project Award: Windows Based SSS R3 Manager
- Academic Award (Dean’s List)
- President – Society for Computer Science and Information Technology
- Passed Lead Auditor Certification for ISO 27001 Information Security Management System (ISMS) (Credential: IT2708745)
- Philippine licensed Real Estate Broker (PRC ID# 18817)
- Philippine licensed Real Estate Appraiser (PRC ID# 7107)
- Philippine licensed Registered Nurse (PRC# 656006)
Testimonials
TESTIMONIAL FROM PREVIOUS EMPLOYER:
“Dennis is the most reliable and technically skilled virtual assistant I have ever worked with in the last 6 years or so I have been working with VAs. Dennis performed very well over our 3+ year relationship with a myriad of tasks and projects, from being a transaction coordinator for anywhere from 25-50 transactions a year, to database management in the CRM, sending out client communications for special events, e-newsletters, getting lists to the printer for marketing campaigns, and so much more. I have only made this shift due to a changing business plan for myself, and know that Dennis will be a valuable asset for any organization that hires him! He is also extremely pleasant on a day to day basis – positive attitude, can-do, and willing to work together to find solutions to any situation that presents itself – probably one of the best parts of working with him.”
Linda Alter, Realtor, Team Leader
Coldwell Banker Realty, Alter Home Team
MN USA
TESTIMONIAL FROM SUPERVISOR:
“I have worked with Dennis for around 5 years. He is my right-hand man and is very coachable. Dennis is a very hard working, trusting and detail-oriented assistant. He strives to make the company run in a smooth and easy way. Dennis goes above and beyond his line of expected duties. He will research any task to determine the most efficient way to get something accomplished. He is an essential part of our team in what we do. He understands policies and procedures to a different level and helps expand the better of the company by doing so. Dennis made our transition from KW to EXP so much smoother. He is a great worker.“
Tangy Thomas, Contract Manager
EXP Realty, Love Ohio Living Team
OH USA
“I met Dennis when I visited the Philippines and he helped me put together a presentation, and even delivered it. I’ve seen him work and am awed at his ability to assess a problem, come up with an approach to a solution and actually implement it in a calm and confident manner.”
Darlene Colwell-Ellis
Associate Broker
Keller Williams Coastal Realty – Colwell-Ellis Group NH
link to LinkedIn Profile
(email and contact information can be found in the PDF download)
Documents Section:
